If you do not receive an email from us confirming your password change, please check your junk email folder. Before changing your password, we recommend you add
to your address book, SPAM good list or whitelist. Doing so will help identify On Stride Financial as a good and trusted contact, and will also allow our messages to reach you in a quick and timely manner.
On Stride Financial is dedicated to keeping your information completely confidential. If you have forgotten the email address connected to your account, please call our Customer Service Team at
0800 210 0923
to verify your information.